COMPREHENSIVE Coverage
IT Mobility assumes all support responsibilities and related costs of the corporate IT department, including the high-level functions of budgeting, vendor accounts management, inventory control and strategic planning. Each customer is provided a service manager who is responsible for organizing and managing all aspects of your support service.

This enables your staff, who were previously side-tracked with help desk and support functions, the time to address higher value projects which
make a positive impact to your bottom line.
REMOTE Quick Connect
Quick Connect provides immediate access to a support engineer. Enter the 9-digit support key provided to you and we'll be able to quickly   diagnose and resolve your issue remotely.

Support Key:  
   
                                 OR   Request Support Here
 
3 WAYS to Get Help 24 Hours a Day
ITM support is reachable by phone, email and our website during normal business hours. Support for critical issues is available 24 hours a day, 7 days a week. If an issue can not be immediately resolved remotely, onsite support is scheduled for the same or next business day.

Unlike other support providers, any employee may use our helpdesk directly, and receive immediate attention to resolve problems.

Phone support can be reached by calling 800-290-0660, ext 1.
Email support is available by contacting  support@itmobility.com
ITM's Help Desk website is located at  http://support.itmobility.com

In all cases, support tickets are tracked by our help desk software to ensure all issues are addressed promptly and resolved completely.

Unlimited ONSITE Support
Support and help desk services are provided on an unlimited basis, with no long term contract and no per hour charges, and onsite support included. ITM covers all major areas: